I have an hg633 router and a you view plus box with faster fibre broadband. Over the last few days I have been unable to record internet channels and TV light on router goes off though still have internet.Also at those times cannot access I player or watch sky channels live
Can you please add your home phone number to your Community Profile so I can locate your details.
If unsure of your number, simply dial 17070 from your land line phone and this will confirm the number for you.
Please reply when this has been updated.