cancel
Showing results for 
would you rather see results for 
Did you mean: 
Need help?

TV Light out on Router is out

Reply
5 REPLIES 5
RWatsonHarrogate
Popular Poster

I have a Huawei HG633 router with fivre broadband, everything has been working fine with it, until approx 3 days ago my TalkTalk TV box came up with a message saying it wasn't connected to the internet. I did the usual reseting of the router but I have noticed that when the router has rebooted the TV light is still off and my TVbox still isn't connecting to the internet. All my other devices that are plugged in such as Xbox, desktop PC are working fine and connecting, it's just my TV box. I have tried swapping ASDL cables around incase they were the issue but that hasn't worked either. Has anyone else had this problem? If so what was the solution? 

Many thanks

Rob

Community Team

Hi

 

I'm seeing some issues with the router remotely when looking at the ports.  I've another router on the way to rule out hardware failure.

 

Thanks

 

Karl. 

RWatsonHarrogate
Popular Poster

Thanks Karl, 

I will update once I have tried the new router.

 

Community Team
RWatsonHarrogate
Popular Poster

Hi there,

Just to confirm new router had been received, have tested over the last couple of days and everything seems to be working now. 

Many thanks

Community Team

Hi RWatsonHarrogate 

 

That's great, thanks for keeping us updated 🙂

 

Debbie