cancel
Showing results for 
Show  only  | would you rather see results for 
Did you mean: 
Need help?

TV billing query

Reply
6 REPLIES 6
Insightful One

Hi would it be possible to look into a TV billing query for me please.

I subscribed to a 18 month £6 pm half price entertainment boost offer, according to my account the offer is suppose to run until 3rd September 2020 however my bill for this month displays a charge and shows that the offer is due to expire on 3rd October 2019?

Thank you.....

 

Capture1.PNG

 

Capture2.PNG

 

Community Team - TT Staff

Hi @davey

 

I will look into this for you and get back to you. 

 

Regards

 

Insightful One

Thanks Arne...

Community Team - TT Staff

Hi @davey

 

I can confirm that your entertainment boost discount ends 03.10.19, the website is incorrect.

Insightful One

Hi Arne

 

The screenshot I posted was taken from my account "your tv boost information" it wasn't taken from the website.....Thanks

Community Team - TT Staff
Insightful One

That's okay thanks for checking it out for me....