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TV box no longer recording or playing old recordings

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Wizz Kid

I can no longer record TV programs or watch old recordings on my TalkTalk TV box.... There is approx 60% of free space available...

 

I have tried the factory reset option from the maintenance screen keeping the recordings but still the same problem.... When trying to record a program it says it is recording but no lights on the front indicating that it is... Just one solid centre light... When the recording is finished it comes up with failed recording.... I am assuming this is an indication of a HDD failure in the Box.... Can a new box be sent out.... This is the 3rd or 4th time I've had this issue with these boxes over the years... Approx every 18 to 24 months so I am certain the box will need replacing again..... My wife's going to be most upset as it means she will loose her Disney & Chick Flicks.....

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Wizz Kid
  • Thank Karl...
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