I've been a TT TV & fibre customer for a long time but a few months back some recordings were showing as failed - particularly Emmerdale on Mondays at 7pm. I put it down to the age of the box and so when TT offered me an upgrade for £50 I went for it, though the box doesn't seem like much of an upgrade. Still fairly slow navigating the UI and 9 times out of 10 it still seems to fail to record that particular episode. There have been other shows failed to record too but some are successful.
Has anyone got any ideas?
Can you try a Youview Maintenance Reset (Option 2: Keep Recordings).
Please note any future scheduled recordings will be lost and will have to be rescheduled.
Set the box back up and see if performance improves.
What router are you using and is it plugged into the main socket rather than an extension socket ?
There are currently "FREEVIEW" problems due to atmospheric conditions :
Can you please update your community profile to include your:
We'll then look into this further. Please do not post this information on this thread Once you've updated your profile please post in your topic to confirm it's updated.
Looking at the freeview signal levels for each channel the average signal strength is about 63-65 but some channels are as low as 40. Channels such as more4 etc, so there could be an aerial or signal issue. Have you tried a signal amplifier.
Firstly I have now installed the new box. I checked the signal levels on HD channels and More4 as well as several others and I am getting a minimum of 65% signal with 100% quality on all stations. All I can do now is try recording some programs to see if the box has cured the problem. Thanks for your quick service Karl. I have fast fibre broadband also and I am getting well over 70 mbs download speed as someone suggested that could be a problem though I doubt that. I am not sure if these boxes have a mechanical recorder as do many PCs or a sold state one though if it is not a sold state recorder it could be a segment or two are faulty.. I will wait and see if the new box has cured the problem.