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Talk Talk you view box 'Fails to Record'

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mc2tt
Conversation Starter
Not HD. 4, not 104 (although I haven't tried 104, so it may be the same there, I don't know, but please try 4.)

BTW, what I get, consistently for the last couple of weeks for it, is just a 3-4 second recording of the very start, with the play circle icon only half red, and if I press "Info" on it it says Partially Recorded.
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Trad1970
Participant
My news recorded. Normal channel.
Tracey
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cglover2
Wizz Kid

@mc2tt 

Recognise the symptoms you identified but I guessed wrong and recorded news at 7 on 104 not channel 4. It recorded fine too.

 

However, not conclusive as the problem has never been consistent. I had repeated instances on an ITV programme and ended up doing a series record on the ITV programme and also the same programme on ITV +1.   Sometimes missed the normal (failed to record) but recorded the +1 fine. Now I just have 2 recordings and they both record fine.  It is random but obviously with an underlying cause that hasn't been identified!

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fre55die
Community Star

Hi, I just wonder if it's the broadcasters not sending out the metadata information the system needs to correctly record the shows, as the boxes are reliant on this. This is how overruning and subsequent shows are correctly recorded.

If this has helped and solved your problem, please mark it as Best Answer so that OCE's or others do not spend time looking for alternatives.
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Trad1970
Participant
I tried to record crown programme on itv (not HD) and it recorded 11 seconds. Only realised when I went to watch it this morning.
Tracey
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mc2tt
Conversation Starter

@Trad1970 

@cglover2

 

Ok, thanks for the try ... of course, having stated above what I've been consistently getting for the last couple of weeks, last night it was different!

 

At 7pm I was watching the last minutes of something it'd successfully recorded earlier and the recording channel 4 news message popped up.  A couple of minutes later, at 7:03, I went into the recordings screen and, instead of the expected half red circle, it was showing a fully red one and "Today" (should have been "Recording" still of course).

 

Thinking it must have recorded just a few seconds and stopped I hit Info and was amazed to see it say it had recorded 30 minutes of Channel 4 News, from 6:59 to 7:29 ... remember, that's at 7:03!

 

Wow! I thought, not catch-up but catch-forward!  TT have invented TV time travel!  Watch programmes before they're broadcast.  Not YouView but FutureView! 🙂  Imagine my disappointment when I discovered I had 30 minutes of black screen....

 

It also failed to record WILTY on BBC1 (1) at 9pm for no obvious reason (I was actually watching it live anyway), but has managed OK on a few other recordings since.

 

BTW, did you try doing a record series on Ch 4 News?  Dunno if it'd made any difference to your results, but that's what I'm doing so in order to try and mirror....

 

@fre55die 

 

Well, yes, checking the broadcast metadata is exactly what I'm trying to test in asking others to try recording the same things that are failing for me.  Although, I'm not sure that it working for others is a disproof as I don't know where the CRIDs, etc (content reference identifier) are added.

 

I assume there are (at least) two sets, one set that goes out with the guide(s) so that a user can tell their box, "please record that <crid>" and another that is broadcast in real time saying <crid>started/ended at the beginning and end of the programme.

 

Now, is that latter one national or is it added at the transmitter?  I get my signal from Crystal Palace.  Is it possible that someone on a different Tx could get (by accident/cockup) different timing metadata than me for the same programme on the same channel at the same time (e.g. Ch4 news on 4 at 7pm on Fri 7-Feb)?

 

For EPGs, the Freeview EPG is, of course, broadcast, and a similar question applies there; is there the possibility of transmitter dependent content in the metadata.

 

The YouView EPG is, of course, provided over broadband but I'm not clear on who provides that (whose servers my box connects to), is it YouView for everone or is it TT for TT boxes and BT for BT boxes?

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Trad1970
Participant
So, put simply, it's a timing situation.
Tracey
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mc2tt
Conversation Starter
The all black "FutureView" was a one off. Since I last posted it messed up with The Ranganation on BBC2 (2) on Sunday of which it recorded just the first 31 seconds, and Channel 4 News (4) yesterday and today have simply "Failed to record" (although Sat, Sun & Mon it recorded ok).

Oh, and to check @fre55die 's idea of it possibly being router problems, as I have a spare one I changed my router on Saturday, so we can now eliminate that as a cause, at least in my case.
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mc2tt
Conversation Starter
And Law & Order, Special Victims Unit, 22.00, on 5 USA (21) tonight recorded just 7 seconds.