I have tried everything as stated and I still have failed to record. I live in Wiltshire. I am quite annoyed as I am a carer and my soaps don't record anymore. I cant get hold of talktalk as work shifts. I sent email but just had a reply telling me to do what I have done already. HELP PLEASE!
Could you please start your own thread for support as each problem is individual and needs investigating separately.
VERY IMPORTANT FOR SUPPORT
Could you please also ensure that your community profile includes your PHONE NUMBER as OCE's will need this to tie up your screen name to your account. (click on your avatar to view the information > Settings > Launch Profile Wizard,put your phone number in box, then scroll to the bottom of page and click save) Only you and the OCE's can view this information.