Again my box will show only subscribed channels I’ve completed factory reset, soft reset to no avail I'm constantly retuning the Ariel works without the box so cause on your side 2 weeks ago this was sorted with help on phone but now no answer please help it’s hard at home with no apps/ catch up & regular channels
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Did you re-enable Antenna out after the reset as it defaults to off following a reset?
Blue/menu button on remote > Settings > Picture and sound > Antenna out.