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TalkTalk Plus box fails to record

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3 REPLIES 3
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scooper1401
Conversation Starter

My box has failed to make scheduled recordings for the past few weeks. Sometimes the message 'Failed to record' appears on the My TV screen so at least I know it hasn't worked, or no failure message appears but when I try to play the supposed recording it just goes straight back to live TV. I've read previous threads about this issue, have checked all my connections etc and have done a factory reset but this has not solved the problem.

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Community Team

Hi

 

Is this happening on all recordings or only Subscription channels / freeview channels etc ?

 

Did you perform the full factory reset option from the settings menu ?

 

Thanks

 

Karl. 

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scooper1401
Conversation Starter

Hi - weirdly, since I wrote that initial post, the problem seems to have resolved itself. No idea why, as I haven't changed anything. I'll continue to monitor the situation and will post again if I have more failed recordings.