I have been a TalkTalk tv customer for a while now and my tv box has now seemed to have developed an issue.
When watching a program the sound cuts out for a second then comes back for around 45 seconds and the cuts out for a second, it then keeps doing this in a constant loop.
If I turn the box off completely by the button on the back and reboot it will be fine for around a day and then starts again.
Once this starts it does it on all channels including subscription channels and recordings.
I have tried a brand new hdmi lead and it still does this.
Any help would be greatly appreciated as it's now becoming a bit frustrating having to constantly reboot my box.
Thanks in advance.
DM aka James
Can you try a Youview Maintenance Reset (Option 2: Keep Recordings).
Please note any future scheduled recordings will be lost and will have to be rescheduled.
Set the box back up and see if the sound issue keeps happening.