Talktalk Huawei DN372T tv box won't wake up. Tried factory reset etc but nothing works.

[RacAnd]

Just sits on waking up screen and when first turned on makes a few beeping noises.

[KeithFrench]

Hi @RacAnd 

I have asked one of TalkTalk's OCEs to pick your thread up and investigate it for you.

Due to the current Coronavirus situation, the OCEs are very busy and there will be more of a delay to get a TalkTalk response. The posts are responded to in time/date order, oldest first. Please try to avoid posting on here until TalkTalk have responded to you, otherwise, this will just put you further down the queue.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture then click on "My Settings" followed by:-

Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

[OCE_Karl · Accepted solution]

Hi RacAnd

I'll get a replacement Box sent out to you,

Thanks  

Karl. 

[RacAnd]

New box arrived yesterday and working fine. Many thanks for your help. 

Andrew

[OCE_Karl]

Hi

Excellent, Glad I was able to help.

Regards,

Karl.