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Talktalk TV Remote

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5 REPLIES 5
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First Timer

Hello, 

 

The back has fallen off of my Remote control. Can someone please point me in the right direction so I can get a new one please.

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Community Star

Hi @Sherrie2

 

I'm pretty sure if you're a TV subscriber enjoying active TV Boosts then the TalkTalk support team will replace the broken remote for you.

 

What you'll need to do is please ensure your Community Profile Personal Information (Click here) includes your TalkTalk landline phone number and an alternate number (mobile recommended). Add, then scroll down and save changes. The TalkTalk Community support OCE will then be able to link to your TalkTalk service account.

The TalkTalk Accessories Store is also able to supply additional remote controls for under £12 including delivery.

 Gondola - Volunteer 2017-2020

To appreciate my help . . . If I offered a solution Best Answer

Highlighted
First Timer
Thank you for getting back to me. I have now updated all my numbers.
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Community Team - TT Staff

Hi Sherrie2

 

A replacement remote is on the way to you.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES

Highlighted
First Timer

Thank you.

Community Team - TT Staff

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


STAY HOME      -      PROTECT THE NHS      -      SAVE LIVES