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Talktalk Youview Box Struggles with apps

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3 REPLIES 3
First Timer

My d372t box started struggling with some of the apps about 6 months ago . Netflix will play a movie for maybe 5 minutes and then drop off .  This has then started to happen on other apps including Now TV . Done a factory reset. Checked for software updates . Still no joy . Wondering if its a hardware issue .

Andy Halden Staffs
Community Star

If you would like the online support team to look into this for you make sure that your personal details including TalkTalk landline number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

First Timer
Completed my profile with landline
Andy Halden Staffs
Community Star

OK, thanks. Bear in mind that they won't be back online until Monday.