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Talktalk box stuck

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3 REPLIES
Digg2525
First Timer

Hi 

My talktalk box started to play up a few days ago it was getting stuck while trying  to play recordings back it would just jam up and the % of free space would go blank even though it had 30%still free

I tryed to do factory reset to format the hard disk but that only made it get stuck in maintenance mode I have tryed explaining to talktalk but they seem to have no idea after half hour call they just said they would get someone to call me,to me its obvious the hard drive has gone has anyone ever managed to get a replacement? 

My box must be at least 5years old

Community Team

Hi Digg2525

 

Apologies for this.

 

I can send a replacement TV box, would you like me to arrange this?

 

Thanks

 

Debbie

Digg2525
First Timer

Thanks for replying a new box has now been sent

 

Community Team

Hi Digg2525 

 

Thanks for keeping us updated, please let us know how you get on.

 

Debbie