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Tv box keeps disconnecting from router


I too am having to reboot my HG633 router to activate the TV connection. This works ok for a day or so but then the tv light on router goes off and I have to reboot the router to re-establish connection.  Please can you update the firmware.

Community Team

Hi Simon


Turn the router off at the mains for 2 minutes then turn on.  


This should trigger a firmware update to your router.






thanks, done, hopefully that will fix the issue now. Simon

Community Team