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Tv box on and off

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3 REPLIES 3
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First Timer

Any help.i have just been on live chat to try and resolve a tv box problem.ie switching on and off.the advisor wanted for me to go through the motions of doing a factory reset of which I have done and previously a maintenance reset and software reset.she was unable to help me with this .so what's next as tv turns on and off every couple of minutes

G b gill
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Community Team - TT Staff

Hi Gilly5

 

I'm sorry to hear this.

 

Have you also tried a maintenance mode reset? How to find maintenance mode?

 

Thanks

 

Debbie

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First Timer

Hi yes I have tried a maintenance reset and a factory reset.also software reset.which works for a day.i now have to do a software reset daily 

G b gill
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Community Team - TT Staff

Hi,

 

Can you please add your home phone number to your Community Profile so I can locate your details.

 

If unsure of your number, simply dial 17070 from your land line phone and this will confirm the number for you.

 

Please reply when this has been updated.

 

Thanks

 

Karl. 

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