I have seen this problem a number of times reported on here but never seen an answer. The talk plus box does not always record and sometimes it starts to record and then stops. I also have a Manhatton box and so sometimes record the same program on both boxes. The Manhatton box never fails to record.. This is the second Talk plus box and both have had the same fault. My signal strength is 70% and signal quality is 100%. I have swapped the boxes to try and eliminate an aerial fault but its just the same the talk plus box fails and the Manhatton does not. It seems that there is a problem with the talk boxes DN372T. I am thinking that I don't really want to pay for a box that is not stable.
Have you tried a Maintenance Reset option 2 as follows :
Turn the box off, then unplug the power lead for about 10 minutes.
Re-plug in power lead.
You will then need to reset your personal settings (such as parental controls / Antenna Out / Surround Sound etc.) and also reset your scheduled recordings (might be worth taking a note of future recordings before doing this so you don’t miss any).
It is also a good idea to restart your router once you have done this.
Just a thought but, have you tried unplugging the aerial and doing a retune WITHOUT the aerial connected, this will show a warning that no channels found but, will clear any memory. Re-connect the aerial lead and re-tune again.
I'm wondering if it may be down to the massive FREEVIEW re-allocation of channels currently going on. A number of channels appear to be broadcasting on several frequencies simultaneously and as the broadcasters transmit the start/stop instructions to the box this may be the cause if they don't do it on all frequencies.
Is there any pattern to the failed recordings I.E times or channels?
This has been escalated for OCE support so :
Could you please ensure that your community profile includes your PHONE NUMBER as OCE's will need this to tie up your screen name to your account. (click on your avatar to view the information > Settings > Launch Profile Wizard,put your phone number in box, then scroll to the bottom of page and click save)
I am sure that it is the box as I cant really see anything else. I was a TV engineer so I know most of the odd things that can cause these strange behaviors but I have tried everything that I can think of except the box , The boxes are a little old fashioned now and very slow in comparison with the new ranges but yes please that would be the next logical step .Thank you.
I know once things get to you things can happen fast but If it cannot be here by the 30th can you delay it until after the 10th Feb if possible.