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Unsolicited new talktalk plus box

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4 REPLIES 4
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I've unexpectedly and without notice received a new talktalk box as a replacement for my old one

1. Will I be charged for it?

2. Can I transfer recordings from old box, if I can't  any suggestions for accessing them after new box installed?

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Community Star

TalkTalk have been sending out replacement boxes, you should have got an email, but it may have been overlooked, or in your spam folder.

 

There is no way of transferring recordings, but you can continue to access them on your old box if you wish.

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Community Team

Hi Colin

 

Just to add, you will not be charged for the new box.

 

Thanks  

 

Karl. 

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Thank you for the response.