I really am struggling with sound output from my you-view box ie. free view via aerial connection is usualy about 24 wheres via the you-view box its about 85 (aafter about 55 sound level appears to max out). Is this the norm or is there some solution to the problem?
I have tried changing HDMI cables but this has limited if any impact.
Have you checked the youview box is at full volume. By default they are usually set about 50%.
If you have changed the youview remote to control the TV volume you may have to reset this to increase the volume of the youview box.
A quick painless way to maximise the volume without unpairing and repairing is Blue button > Settings > Picture and Sound and set HDMI sound to surround and it will maximise the volume on box. Then reset back to stereo. Far easier than unpairing and pairing.
Hold down buttons 1 & 6 for 3 seconds. The red light should flash.
Enter code 981.
The led should flash twice to confirm the remote is reset.
Change the volume of the youview bx to 100%
You can then re-enter the code in the remote for your TV.