I am using an adaptor which has no lights coming on. I tried to reset my box to factory status I received a message saying 'no internet connection' now it has blocked my tv. I reported this about two weeks ago they said it was the ethereal cable I have replaced it and still nothing. PLEASE HELP
I'm sorry to hear you're having issues with your TalkTalk TV box/powerline. I have passed this onto the team to pick up. Before we can look into your account please can you add your home phone number to your Community Profile so we can locate your details. Please do not post any personal info on here as it’s public.
I'll get a set of adapters out to you to see if this helps.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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