Another user posted in their thread:
"I have reset my box to factory settings which has solved the problem of recording. It wasnt the outcome I wanted as I have lost all my previous recordings but realise this was the only option to me. Is this something that happens a lot to these boxes as it has happened twice to me now and I dont want to lose everything again".
The user did not get an answer to their question, but as it seems to be a common issue, does anybody at TalkTalk know why this happens and is there anything we can do to reduce the likelihood of it happening? I expect the easiest answer is to not keep a library of recordings and to reset your box regularly, but this may indicate buggy hardware or software?
Unfortunately I have had the same problem and had to do a full factory reset - losing all the recordings for a second time. So far thst seems to have sorted it though it does make me wonder whether sky boxes have the same issues.