YVM102 No router connection to TV

[Les2020]

I cannot access tv guide or iplayers/apps and keep getting error code YVM102. I can access firestick and Netflix without issue. I have checked all connections and rebooted the router numerous times. Please help

[fre55die]

Hi @Les2020 

How is your TT box connected to the router, is it direct with an ethernet cable or Power Line Adaptors ?

[Les2020]

The TT box and the router are in different rooms. Ethernet cables run from both into the white plugs with the three green lights on them.

[fre55die]

Hi @Les2020 

Could you please try unplugging the "White Plugs" for a couple of minutes, resetting and re-pairing the PLA's("white plugs") as they have been known to cause this whilst appearing to be OK. I have a socket which appears OK but, due to something unknown, occasionally shows erratic only 3Mbps rather than the usual 40 + Mbps if I connect a PLA to it.

How are you connecting the NETFLIX and Firestick, I am assuming that they are via Wireless ?