Hi, I seem to be having a few issues with my you view box, On several occassions in the last month (8 times at last count) I have had to do a full power down and reboot of y box as it freezes on a channel or wont playback. After a reboot it usually works again but after the last couple i have been unable to record or playback any of the programs i have recorded. It has also frozen twice in two days. What is the best fix for this?
Thanks
James
Hi @jwaugh77
Try one of the MMR's should solve it as follows. Option 2 below means that you won't lose your recordings.
If you have no recordings that you want to keep then a FACTORY RESET from the YV menu. Blue YV Button > Settings > Factory reset. this will also format your hard drive and all recordings will be lost.
If you have recordings that you want to keep then :
Turn the box off, then unplug power lead for a couple of minutes.
Re plug in power .
You will then need to reset your personal settings (such as parental controls / RF loop through / Surround Sound etc.) and also reset your scheduled recordings (might be worth taking a note of future recordings before doing this so you don’t miss any).
It is also a good idea to restart your router once you have done this.