my YouView Box has suddenly stopped recording programmes. When I go into ‘my tv’ it lists the programmes I have selected but has a ‘failed to record’ with them.
I have tried making space on the HD but the same thing happens.
I have searched on the internet for an answer and did try a re-set but that didn’t work either.
At the moment, I can still watch TV but can not record anything.
Thanks for your time.
Did you try the Maintenance Reset as follows :
Turn the box off, then unplug power lead for a couple of minutes.
Re plug in power .
You will then need to reset your personal settings (such as parental controls / RF loop through / Surround Sound etc.) and also reset your scheduled recordings (might be worth taking a note of future recordings before doing this so you don’t miss any).
It is also a good idea to restart your router once you have done this.
Could you also please ensure that your community profile includes your PHONE NUMBER as OCE's will need this to tie up your screen name to your account. (click on your avatar to view the information > Settings > Personal information, then scroll to the bottom of page and click save)
Hi, I have been with talk talk for a couple of months now, and I am very happy with thngs.
Except for that fact that on 2 different days, weeks apart, my box failed to record anything. But the very next day, each time, it was working fine again. I am just puzzled, and pleased, that this has only happened twice, and each time the problem was rectified, literally overnight. Does the box deal with problems automatically over night?
I was just wondering if anyone knew of a reason for these seemingly random failures, and subsequent self repairs.?