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YouView. Get to Guide but selected channel does not appear.

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1 REPLY 1
Highlighted
First Timer

Hi

I have reset the box a number of times but I get the same problem. I get to the the main selection strip the programmes are showing the thumbnail. I go to the main  guide, select a station, the bottom station strip appears but the channel does not, and then the screen goes black. This happens on all selected channels. The internet and WiFi signals are strong. Freeview on the TV works fine. The YouView box needs to reset every time. It will play recorded programmes. Help please🙏

Dougie
Highlighted
Community Team - TT Staff

Hi

 

Are these the freeview channels that are not showing on the TV box or all channels ?

 

Thanks  

 

Karl. 

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