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Youview Remote

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3 REPLIES 3
Leigh97
First Timer

The volume buttons on Youview remote don't work anymore and alot of the other ones you have to press really hard for them to work.

 

If someone could help that would be great.

Community Team

Hi Leigh97

 

I'm sorry to hear this.

 

I can send a replacement remote and a returns bag for your current one. Would you like me to arrange this?

 

Thanks

 

Debbie

Douglas61
Sightseer

My you view remote is erratic and very slow in changing stations and guide.

fre55die
Community Star

Hi @Douglas61 

 

Could you please start your own thread for support as each problem is individual and needs investigating separately.


IMPORTANT

Could you please also ensure that your community profile includes your PHONE NUMBER as OCE's will need this to tie up your screen name to your account. (click on your avatar to view the information > Settings > Launch Profile Wizard,put your phone number in box, then scroll to the bottom of page and click save)

If this has helped and solved your problem, please mark it as Best Answer so that OCE's or others do not spend time looking for alternatives.