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Youview box failed

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1 REPLY 1
First Timer

Some weeks ago we were  sent a new router as we had upgraded to broadband boost. Since then we have had our Youview box progressively fail. At first it needed rebooting every time we switched on, then the two lights would flash with a Waiting message, now the lights keep flashing but nothing happens. the picture is heavily pixillated.

Box is a Huawei Hardware version DN372T.01.01P

S/N D408WA93A0905757 (5301220)

MAC Address D46E5C29989E

 

Help Please, Thank you

Community Team - TT Staff

Hi

 

I'll get this replaced for you.

 

Regards,

 

Karl. 

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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