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Youview box freezing on waking up screen

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5 REPLIES 5
oscar
Conversation Starter

Hi, 

 

My youview box is stuck on waking up mode, Like a few other on here I've read , ive tried maintenance mode, resetting, factory reset, all the options but its still stuck. Seem the box has failed so i would like a new box

 

Thanks

 

oscar
Community Team

Hi

 

I'll organise a replacement box for you.

 

Thanks

 

Karl. 

oscar
Conversation Starter

Thank you Karl - much appreciated. I'm missing it already !

oscar
Community Team
oscar
Conversation Starter

Wow - Problem sorted very quickly.  Received new box this morning & set up this evening. Everything back to normal & wife also happy ! 10/10 for service from Karl / Talk Talk.  More than happy to stick with Talk Talk for the foreseable future. Good prices & no problem with much improved service. Thank You.

 

oscar
Community Team