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Youview box not arrived

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5 REPLIES 5
Highlighted
First Timer

I've signed up to talk talk tv but the youview box hasn't arrived and I haven't had a dispatch email. I'm not sure if I'm even meant to be getting one to be honest.

Highlighted
Community Team - TT Staff

Hi

 

can you check the home phone number on your 'Community Profile' , I'm not finding an active account with that number.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Highlighted
First Timer

@OCE_Karl I have updated the phone number now 

Highlighted
Community Team - TT Staff
Solution

Hi

 

I'll get the box dispatched to you.

 

Thanks  

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

Highlighted
First Timer

@OCE_Karl My box has arrived but there's no TV remote included?

Highlighted
Community Team - TT Staff

Hi

 

I'll get a remote to you.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE