Hi, this is my first post, been with Talk talk from the 2003. I've had the same tv box for years and for the last several months I've had to go through the reset , turn off performance on a weekly basis. It's now dead altogether. Been on the online chat asking for a replacement box but getting nowear.
You've come to the right place for help.
I've escalated to the OCE for you.
For a quicker reply can you please ensure you have your personal information up to date in your profile. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info
If you are unsure of your phone number, you can find this in My Account or dial 17070 from your land line phone and this will confirm the number for you.
A replacement TV Box is on the way to you.
This should arrive within the next 48hrs.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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