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Youview box not working

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3 REPLIES 3
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Repeat Guest

Hi, this is my first post, been with Talk talk from the 2003. I've had the same tv box for years and for the last several months I've had to go through the reset , turn off performance on a weekly basis. It's now dead altogether. Been on the online chat asking for a replacement box but getting nowear.

Totally fedup. 

 

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Community Star

Hi,

You've come to the right place for help.


I've escalated to the OCE for you.


For a quicker reply can you please ensure you have your personal information up to date in your profile. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

If you are unsure of your phone number, you can find this in My Account or dial 17070 from your land line phone and this will confirm the number for you.
Thank you

Please note that in the current situation there will inevitably be delays in responding to you, due to the closure of customers service centres. To save everyone's time ONLY POST BACK ON YOUR ORIGINAL THREAD.
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Repeat Guest
Thank you
Hope they can help
Highlighted
Community Team - TT Staff

Hi

 

A replacement TV Box is on the way to you.

 

This should arrive within the next 48hrs.

 

Regards,

 

Karl.  

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