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Youview box stuck in maintenance mode

Reply
3 REPLIES
jdm1982
Visitor

Have had my youview box several years now and never any problems. However, a few weeks ago it started playing up and I couldnt access the guide or change channels unless I restarted it. Then it started to fail to record my scheduled programmes. Now it is stuck in maintenance mode. I just keep going around in circles, factory reset etc and still comes back to failed to start properly. Box now just shows blue and red light continually flashing. I have even tried to reset using the plus and minus buttons but still doesnt work. How do I go about getting a new box please? Help it is driving me mad.

jdm1982
Community Team

Hi

 

I can see my colleagues have already arranged the order of a TV box for you.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars


OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat

jdm1982
Visitor

Yes thank you. Impressive service. Arrived the next day.

jdm1982
Community Team

Excellent, thanks for confirming.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars


OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat