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Youview box stuck in maintenance mode

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3 REPLIES
jdm1982
First Timer

Have had my youview box several years now and never any problems. However, a few weeks ago it started playing up and I couldnt access the guide or change channels unless I restarted it. Then it started to fail to record my scheduled programmes. Now it is stuck in maintenance mode. I just keep going around in circles, factory reset etc and still comes back to failed to start properly. Box now just shows blue and red light continually flashing. I have even tried to reset using the plus and minus buttons but still doesnt work. How do I go about getting a new box please? Help it is driving me mad.

jdm1982
Community Team

Hi

 

I can see my colleagues have already arranged the order of a TV box for you.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars


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jdm1982
First Timer

Yes thank you. Impressive service. Arrived the next day.

jdm1982
Community Team

Excellent, thanks for confirming.

 

Regards,

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars


OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat