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Youview box with a mind of it own

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2 REPLIES 2
davey
Insightful One

My youview box is randomly shutting down, it works okay for a couple of hours then for no apparent reason the tv signal drops and the box restarts. I tried soft resetting the box via the front buttons but it had no effect so I did a full reset but it's still happening.

The box is only about a month old...

 

 

 

 

 

 

 

 

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Community Team

Hi

 

Did you perform the factory reset from the youview menus ?

 

Thanks

 

Karl. 

davey
Insightful One

Hi Karl

 

Yes the factory reset was done using the youview menu option