cancel
Showing results for 
Search instead for 
Did you mean: 
Need help?

Youview box with a mind of it own

Reply
2 REPLIES
davey
Insightful One

My youview box is randomly shutting down, it works okay for a couple of hours then for no apparent reason the tv signal drops and the box restarts. I tried soft resetting the box via the front buttons but it had no effect so I did a full reset but it's still happening.

The box is only about a month old...

 

 

 

 

 

 

 

 

Community Team

Hi

 

Did you perform the factory reset from the youview menus ?

 

Thanks

 

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars


OCE's Hours of Operation - Mon to Fri 8am to 4pm. Urgent issues outside these times, please use Live Chat

davey
Insightful One

Hi Karl

 

Yes the factory reset was done using the youview menu option