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cannot remove tv boosts

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2 REPLIES 2
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Newbie

hi, my new bill has just arrived and gone up. apparently my entertainment and kids boosts are about to end. i have tried to remove them both and get to the last click to apply the removal and just get taken to an error page? i have been trying for hrs and everytime same outcame and theyr still showing in my package. any help appreciated.

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Community Star

Speak to LOYALTY today on 03451 720046, @cazcounty70 (not available Sunday) or Chat on links from this page:

https://community.talktalk.co.uk/t5/Articles/Our-update-on-Coronavirus/ta-p/2468300

 

If you need staff to follow up on here, they reply Monday to Friday. 

 

They will need to identify your account. Please go via your avatar/name; settings; launch profile wizard; make sure you put in your landline phone number and a fallback mobile phone number; click finish to save. 

Gliwmaeden2
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Community Team - TT Staff

Hi cazcounty70

 

Did you get the boosts removed or do you require assistance.

 

Thanks  

 

Karl. 

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Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


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