I had this problem about 12 months ago, when watching iplayer, after about 30 minutes the picture would freeze and start buffering and buffering and then a message would come up that there was a fault with internet connection (there wasn't) received a new router and problem seemed to go away but has now returned with a vengeance. Have done all the tests I was asked to do ie. diagnostics on Youview box but no joy. Is there a solution to this problem or could it be that the box is so old now it's not up to the job
Have you tried either a Factory Reset from the main menu if you have no recordings that you want to keep, if you have, A Maintenance reset as follows :
Turn the box off, then unplug power lead for a couple of minutes.
Re plug in power .
You will then need to reset your personal settings (such as parental controls / RF loop through / Surround Sound etc.) and also reset your scheduled recordings (might be worth taking a note of future recordings before doing this so you don’t miss any).
It is also a good idea to restart your router once you have done this.
hi both - I'd done what was suggested before posting having gone through this problem last year.
It happened again last night after about 35 mins of play, message on screen "something went wrong playing the programme" on the router the tv light was out and the internet light was flashing so turned router off for 30 secs and back on again then had to go thru the rigmarole of getting back to iplayer
hi - the tv light on the router is out and stays out until I reset the router I then get a red light on the adaptor, after resetting the router the red light on the adaptor goes green, tv light comes back on. Incidently the adaptors are new(ish) having changed them when this happened last year !!