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faulty youview box DN370T

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nev123
Repeat Guest

my youview box dn370t is about 7 plus years old and I am having problems freezing buffing starting up ihave done numerous factory resets mtce resets remote resets every reset possible

I have been on the phone to talktalk all I get is phone back when something happens it is getting to de a big joke I even got fibre installed no difference all I am asking is for an updated box

dn372t do you think I am asking to much

nev123
fr8ys
Community Star
Solution

Hi,

 

I've escalated to the OCE for them to look into early next week.

 

Please ensure your personal profile is completed including your phone number (this is used to tie up with your account).

 

Thank you.

 

 

Please remember to mark Solved Posts with Best Answer. Doing so helps others and saves OCE's time to look at unsolved topics. Thanks, Steve.
Community Team

Hi nev123

 

Apologies for the delay.

 

I can send a replacement TV Box, would you like me to arrange this?

 

Thanks

 

Debbie