This was the post....
Your post - 'DN372T YVM102 Error problem with HG633 Router', has been identified as potentially being spam and has been held in our spam filters. If not spam, please contact us by posting in the community for the attention of the community team.
Thanks for doing that but....
Is anyone likely to have a look at my problem? I raised it last Wednesday and you unspammed it two days ago but I still have the problem. Do I need to create a new post and start again?
Your previous topic missed the escalation process, I have flagged it up for you now, but it is unlikely to be until Monday at the earliest that you get a reply.
I've updated the router firmware. See if this helps with the connection issue to the TV box.
Nop... No joy.
I have also rebooted the router and TV box and still no joy.
LAN 4 still shows Disconnected.
Router now shows software v2:
I've another router on the way to you to see if this is the problem.
I recieved the DSL-3782 today and tested this evening. Still no joy. I have tried 3 different ethernet cables including the one that came in the box today. I have also powered off and powered back on both the router and the TV box.
I then decided to try the DSL-3680 again that worked last week, but this is now no longer working either (the number 1 or 2 on the router is not lighting up like it did last week).
I can only think that the ethernet port on the TV box has had a slow failure and has now completely packed up?
Oh, if you log onto the router I have reverted to the HG633 as it has been configured with a couple of filters and different WIFI name/passwords and the WPS has been switched off. I don't want to have to reconfigure all my devices if I don't have to or until the TV box is working correctly.
Yes the internet is working fine. It is just the TV Box. I even swapped over the LAN 1 (my home PC) with LAN 4 (TV Box) ethernet cables, the PC was still working fine and the TV box still showing error YVM102.