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freezing box

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Visitor

When it does work it takes 3 minutes to do what we program it to do eg play a recording.  We have reset everything several times but it works for a time then goes back to the above behaviour.  Sometimes switching it off at the back temporarily gets it working normally but then it goes back to the above. Losing patience with it, I need a new box please!! Its got a black screen now after asking it to play a recording.

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Community Team - TT Staff

Hi

 

Try the full factory reset from the youview settings menu, then set the box back up and try making a few test recordings and see if these play.

 

Thanks  

 

Karl. 

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