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is anyone else having issue with now tv on youview box?

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5 REPLIES 5
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jacko2120
First Timer
‎04-07-2020 11:36 AM
‎04-07-2020 11:36 AM
Post 1 of 6

is anyone else having issue with now tv on youview box?

talktalk youview box say that now tv is no longer supported on this device. anyone else have this issue?

sdjackson
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John_G
Problem Solver
‎04-07-2020 01:40 PM
‎04-07-2020 01:40 PM
Post 2 of 6

Re: is anyone else having issue with now tv on youview box?

If you have the DN370T box then yes, as you've found Now TV is not supported on that box any more.

Make sure your phone number is in your profile on this forum (don't post it publicly in a message) and an OCE (TalkTalk staff member) will be along to help, usually during the working week.

Normally, if you subscribe to TalkTalk TV, they will send you the more recent DN372T so you can access Now TV.
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jacko2120
First Timer
‎04-07-2020 01:46 PM
‎04-07-2020 01:46 PM
Post 3 of 6

Re: is anyone else having issue with now tv on youview box?

thanx for the heads up
sdjackson
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OCE_Karl
Community Team - TT Staff
‎06-07-2020 12:18 PM
‎06-07-2020 12:18 PM
Post 4 of 6

Re: is anyone else having issue with now tv on youview box?

Hi jacko2120

 

A replacement TV Box is on the way to you.

 

This should arrive within the next 48hrs.

 

Regards,

 

Karl.  

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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jacko2120
First Timer
‎06-07-2020 06:57 PM
‎06-07-2020 06:57 PM
Post 5 of 6

Re: is anyone else having issue with now tv on youview box?

thank you so much for your help

sdjackson
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OCE_Karl
Community Team - TT Staff
‎07-07-2020 08:00 AM
‎07-07-2020 08:00 AM
Post 6 of 6

Re: is anyone else having issue with now tv on youview box?

No Problem 🙂

 

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.


WEAR A MASK      -      WASH YOUR HANDS      -      SOCIAL DISTANCE

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