Can you reboot the box via the button at the back then manually perform a software update & players update then try to access more TV again and let me know if anything is missing.
Please be clear if this is a channel that is missing or a specific program, a catch up episode etc.
I did as you asked and it wont update aps it tells me to try again later. In my-stuff tv select boost
sky 2. gold.real lives.sky sports news. are missing and national geo is there but just get colour test screen. I am using humax bt box it give less problems than talktalk box.
Can you tell me the last 4 digits of the Device Identifier.
This can be found as follows : Y Button > Settings > System Information > Device Information
I want to verify the box is correctly registered in the database.
Our TV teams have had a look and confirm all subscription info is showing correctly.
They have asked if you can retest - enter MORE TV first as this will force a subscription check.
If this still fails, Factory reset the box from the menu options then test again.
The stuff on more TV is all on demand so you won't get Sky2, Sky sports news Etc.
Have you clicked ENTERTAINMENT at the top? Gold is under UK TV.
Which boosts do you have?