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"Can we help you with your TV box?"

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1 REPLY 1
Labrat
Problem Solver

I wish TalkTalk would stop sending me emails saying:

"We noticed that your TV box isn’t connected to your broadband at the moment, so you won’t be able to use 7-day catch-up for your favourite shows or get the full range of channels and films."

 

My box has been permanently connected to broadband, ever since I got it many years ago. I use catch-up quite frequently, as well as the BBC iPlayer and All4. However, I have no interest whatoever in Sky TV, Netflix, Now TV, or any other of the subscription services. I did say that I didn't want TV to be part of my package, in the hope that I could get a reduction in charges.

Community Team

Hi

 

Really sorry for this.  Our teams have picked this up and noticed an issue.  They have paused the process whilst they look at it.

 

Thanks

 

Karl.