Upgraded to fibre broadband on 28th June, installed new router and lost tv boost channels. Have literally spent a day and a half texting support and going over the same sequences of restarting etc. at least 4 times have checked all cabling etc.Told it would get a call back within 72 hours. Phoned support this morning because I had heard nothing and told they would call back in a couple of minutes. Noboby gets back to me!
I still can't receive my boost channels. No Error messages, all I get is Press OK for more information and then Something's gone wrong TV Boost could not be found. All other services are working and the lost channels show in the TV guide.
Can anybody help as support seem incapable.
Now all working, brilliant. Should have come to you guys first.
Hi I have this same issue and have spent nearly three days with talk talk tech trying to sort this since I’ve upgraded this week I’ve lost all my boost chAnnels so I believe I have the same issue how can I get this resolved quickly?? I’m getting nowhere
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