Unfortunately the Dscout app is only available for IOS and Android. Blackberry and Windows Phone users such as myself will not be able to use this route for feedback.
I have just submitted email feedback as requested in Lynn Smiths email to me of yesterday in the paragraph "Tell us what you think" which contained an email link and stated "You’ll also be able to send us your thoughts via email at our regular trials address".
You seem to be saying that you only want feedback via Dscout and the Surveys you will push at triallists. If this is the case that's fine I'm happy to restrict my feedback to the Survey route especially if the email route is difficult for you to collate responses and as such represents a waste of my time.
I too, like many others, am a Windows phone user - but very happy to submit feedback by whichever channel you provide us...
I'm not in the trial but I've just got an email informing me Talktalk TV is changing so I assume it is 2.0 going live over the next few months. However, on trying to use the link in the email to see what's changing, my anti-virus (Avast) threw it out as a threat! And it seems to now prevent any of the links working, I just get a page saying connection has been reset.
Can you supply links to the changes on here?
I registered my interest in this a week ago. I have filled in all relevant emails sent to me however I have still not had my tv box updated to the name system. Any ideas when/if this will happen as I have seen many people already have this.
Dear talktalk trials team and the OCE's
I am really struggling to understand the point in signing up to these trials.
From your original post :
"Do you want to be the first to try our next generation TV experience? ......" Yes please
"We're now ready to start trialling this with you and need your support to help get it ready for all of our TV customers ........." OK, sounds great
"The new Trial software will be updated to your existing TV box. ......." Errr well no it won't
"So what are you waiting for, Signup today and join the Next Generation of TalkTalk TV......" I did, and nothing happened
I've missed previous trials by being a little late to respond (or so I thought).
This time, I replied within an hour or so of the original email going out on 4th Nov.
Made no difference.
So what are your criteria for choosing testers here?
Is it down to Geographical location?
Maybe, the right combination of consonants and vowels in their userid, or maybe its down to the amusement factor of their avatar.
By firing up enthusiasm, but then not setting expectations correctly it terms of who is getting the update and approximately when, all you are doing is racking customers off, which is I would hope, the oppositive of what you want..