Just received an email inviting me to complete a survey for a chance to join a new router trial.
Any views on whether this is genuine?
I'd love to join one but never trust emails from talk talk and never click the links. But not be able to find another way to see this through the website......
Thanks for your help
I've just received the same mail and had similar concern as others, because of that didn't sign up yet but sent mail asking further info on router model and survey duration.
While typing this got an automated confirmation back from the Trials Team saying they will reply shortly.
@ferguson Will wait and see if they come back to me then, not sure how others are with the request to help without (what I believe) sufficient details but I would at least like to know a little more about the device, after all it will be central to my home network for a period of time!
I don’t mind helping out and see the positives to both TT and there customers, but I just want to understand fully what it is I’m taking on.
Thanks anyhow for replying.
The whole purpose of a trial is to test an unfinished product, this is bound to entail an element of risk as certain features may need to be improved. If you are not prepared to accept the possibility of some disruption to your setup then trials are not for you.
@ferguson I understand the principle, but it’s the degree of risk which concerns me, in other words will the unit be down more times than up, or are we being asked to access the product in it’s final stages prior to release.
It’s similar to Apple and iOS beta testing feedback, there are those happy to go with beta 1 and those that wouldn’t trust the iOS until it got to beta 4 or later, I suppose I’m in the beta 4 camp, but a least when it’s categorised you have some idea of risk exposure.
Not sure I’m explaining clearly, but thanks for your time.
I had the same.
My first suspicion was the short survey, so I stopped it there, good way to phish...
Second is that correspondence is usualy personal ie Hi "customer"(my name)
Treating it as very suspicious