You could be correct with your comment , but what about their £4 a month TV scam in Feb. this year? TT told me today my account was checked and no records of this trial was found , IT WAS A PHISHING email and to report it to TT security.
For your peace of mind it was genuine not a phishing mail. Unfortunately you were just not selected as they look for a certain numbers of trialists from various of the criteria that you completed in the survey
I.e. Say 10 faster fibre customers with the max boost, 10 from just the fibre boost, 10 from ASDL, 10 with TV boosts ETC. !!!
Don't forget that it's a TRIAL on a totally NEW PRODUCT with untested hardware and software and as we all know, these can often be a disaster when taken out of the lab envitonment being tested by qualified TECCHIES !!!!!
Welcome to the "LABRAT" club LOL