Hi @stevehurdus
Often TT sub contract the trials out to speciallist companies who will select people, initially on a random basis, they then find out people who fit certain criteria usually via a survey. From this survey they will then seek the criteria wanted for the trial, in this case probably the type of connection they have I.E. ASDL, Fibre, Fibre Speed Boost, The type of router that they are using, The type of equipment that they have I.E. TV client Etc. A lot of this info will already have been supplied by TT to them so that they can target say 40 customers from each category with say 10 places for each.
A lot of people will either not want to participate and complete a lot of surveys and/or tasks due to time etc. or the risks involved, or not reply. As a trialist don't forget that the equipment and/or software that you will be using has possibly only been tested so far in ideal situations by experts, so you may well have problems which may mean that you lose the use of your computer, TV, Internet, Wi-fi etc.temporarily or until a fix can be found and made.
So on this one, they had probably received enough applicants from your category.
Out of interest do you currently use PLA's for your TT box?
If this has helped and solved your problem, please mark it as Best Answer so that OCE's or others do not spend time looking for alternatives.
