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Connecting a DSL3780 router to a Nexus 7.

Keith16
First Timer
Message 4 of 4

My lap top works OK, but sign on for my Nexus 7 will not connect other than for a fleeting moment.  I have tried changing to various other channels but without successs.  Does anyone have a solution please?

 

 Many thanks.

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3 REPLIES 3

Message 1 of 4

Hi Keith

 

Please can you update your Community profile to include your name, telephone number and alternative contact number, we can then look into this further (Please do not post this information on this thread)

 

Please bump this thread to confirm once your Community profile has been updated.

 

Thanks

 

Debbie

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Keith16
First Timer
Message 2 of 4

Thanks for your reply.

 

I do not know to what firmware relates.  However, I have pressed reset button to no avail.  Having read various other blogs, I also tried switching Aeroplane mode on and off and this also has had no effect.

 

Any further guidance would be appreciated.

 

Thanks,

 

Keith

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Michelle-TalkTalk
Support Team
Message 3 of 4

Hi Keith16,

 

What version of firmware is currently on the router? Have you tried factory resetting the router?

 

Thanks

 

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