on 01-03-2021 04:10 PM
Was recently sent a new router. Have managed to connect all devices (iPhone, laptop, smart tv) etc to it but have tried without success for a week to connect a hp wireless printer (worked perfectly with old router) tried troubleshooting suggestions including resetting both router and printer and today resorted to buying a new printer and still have same issue. Any advice appreciated. Printer setup seems to show that printer is connected router as showing correct SSID.
on 24-05-2021 03:40 PM
Oh god, wireless printers are a pain in the backside.
I often find that you have to manually configure the device, its IP etc etc, another issue seems to come when a wireless printer is moved or connects to a new network where you have to configure the IP address again manually otherwise it won't work.
This Article here provides the solution to what I believe to be the most common issue regarding wireless printers. I don't have one on my current network so I wasn't able to document the steps but I believe the method linked above is correct.
Looking back over your question, the issue is almost definitely that your OS has the drivers and correct software installed, but it doesn't know the address to find the actual printer on your network (which will be 192.168.1.xxx). Identify the IP address of your printer and then set it up using the link above.
on 23-03-2021 04:04 AM
on 01-03-2021 05:41 PM
Many other members also reporting this same problem without a resolution.