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Free upgrade to Fibre solved drop-out issue

djjarvis
Popular Poster
Message 1 of 1

I kept having frequent disconnections and the DLM fighting with me!

 

https://community.talktalk.co.uk/t5/Broadband/OCEs-Can-you-CAP-my-speed-6-1Mbps/td-p/2379355 

 

It got worse again and I contacted support via the online chat. They promised to escalate. A few days later I was suddenly on "faster fibre" 40Mb. Yes, it would have happened soon anyway as they are switching everyone. But now my connection has been solid for nearly 40 days with no disconnection at all:

 

 

Screenshot_20200321-071155.png

 

Pretty happy with that!

J
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