NEED SOME HELP?

We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Some apps not working on WiFi

liz_dzandza
First Timer
Message 2 of 2

So I’ve seen a few threads with the same problems. My wifi works fine one Netflix and catch up TV but will not work for Facebook and instagram. As soon as I take wifi off it works fine.

 

ive seen on similar threads that people have been sent new routers and it’s worked finally. How can I please arrange this?

 

Thanks

0 Likes
1 REPLY 1

Chris-TalkTalk
Support Team
Message 1 of 2

Hi liz_dzandza,

 

On which devices are you experiencing the problem? What actually happens when you try accessing Facebook and Instagram, do you get any error messages?

Chris

0 Likes